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Privacy Policy
Your privacy while browsing our site

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and the World Wide Web by Serenity Accommodation.

The www.serenityholidayaccommodation.com.au website and those associated sites linked to it are a comprehensive listing of detailed property particulars, and therefore, we want to help you find what you want as quickly and smoothly as possible.

The Data Protection Act protects individuals from improper use of information held about them. Serenity Accommodation complies with the Data Protection Act when obtaining, processing and holding customer information. All your personal information will be treated as private and confidential, even when you are no longer a customer and information will only be held for the purposes for which it has been given or which we have told you about. We will ensure that it is accurate and up to date, that we do not keep it for longer than necessary and that appropriate measures are in place to protect the information from any unauthorised use.

Personal information will not be passed to any third parties without your permission, unless we are required to do so, for example, when we are legally compelled to, where you consent, where there is a duty to the public to disclose or where our interests require disclosure. Information collected
We collect personal information from visitors to this web site through the use of online forms.

Use of Personal Information

When you complete one of our online forms the information will be used to provide you with further information on the property or service required. Your details may be entered into our database, which will allow us to look for other properties/information/newsletter suitable to your search criteria. We will email or post such information details to you.

Email

The most secure method of e-mailing Serenity Accommodation is to use the contact or feedback forms on our website. Emails sent in other ways will be ‘insecure’ and the amount of confidential information you include should be kept to a minimum. When we reply to an ‘insecure’ e-mail we will maintain confidentiality concerning your personal information. We will ensure that your email address is not given to unauthorized third parties.

Hyperlinks

Serenity Accommodation contains links to third party Web sites and resources on the Internet. Serenity Accommodation provides links to these other Web sites only as a convenience. This privacy policy only covers the Serenity Accommodation Website links within this site, those to other websites are not covered by this policy, so we urge you to be careful when you enter any personal information online. Serenity Accommodation accepts no responsibility or liability for these sites.

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your Consent

By using our Web site you consent to the collection and use of your information as detailed above by Serenity Accommodation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.